Privacy & Security Statement

PRIVACY NOTICE

ALLEREASE PTY. LTD IS COMMITTED TO PROTECTING YOUR PRIVACY, WHETHER YOU VISIT OUR WEBSITE, OR DEAL WITH US VIA MAIL, FAX, OR PHONE. WE WILL COMPLY WITH THE AUSTRALIAN NATIONAL PRIVACY PRINCIPLES THAT SET STANDARDS FOR THE COLLECTION, ACCESS, STORAGE, AND USE OF PERSONAL INFORMATION. WE DO NOT AND WILL NOT MAKE YOUR PERSONAL INFORMATION AVAILABLE TO A THIRD PARTY, HOWEVER, ALLERGEASE PTY. LTD. MUST COOPERATE FULLY IF A SITUATION ARISES WHERE WE ARE OBLIGATED TO PROVIDE CUSTOMER INFORMATION TO AUTHORITIES BY LAW.

PLEASE READ THIS PRIVACY POLICY CAREFULLY SO THAT YOU UNDERSTAND OUR PRIVACY PRACTICES. BY USING THE ALLERGEASE.COM.AU WEBSITE OR ORDERING PRODUCTS ON THIS WEBSITE, YOU AGREE TO THESE PRACTICES.

COLLECTION

TO PLACE AN ORDER WITH ALLERGEASE PTY. LTD THROUGH THE ALLERGEASE.COM.AU SITE, WE REQUIRE ONLY THAT PERSONAL INFORMATION THAT IS NEEDED IN ORDER TO REGISTER YOU AS A USER AND/OR FULFILL YOUR ORDER. SUCH PERSONAL INFORMATION COMPRISES YOUR NAME, DELIVERY OR BILLING ADDRESS, PHONE NUMBER, PAYMENT DETAILS, AND EMAIL ADDRESS.

HOWEVER IF YOU SUBSCRIBE TO OUR NEWSLETTER SERVICE YOUR CONTACT DETAILS AND OTHER INFORMATION AS REQUESTED FROM TIME TO TIME WILL ALSO BE REQUIRED IN ORDER TO FULFILL THIS SERVICE AND PROVIDE TO YOU INFORMATION THAT BEST REFLECTS YOUR INTEREST.

IF YOU REGISTER FOR OUR DISCUSSION FORUM THEN SOME INFORMATION WILL BE REQUIRED. BE AWARE THAT THIS INFORMATION WILL BE AVAILABLE TO THOSE USING THE FORUM.

SHARING OF PERSONAL INFORMATION

TO OPERATE OUR WEBSITE AND PROVIDE OUR SERVICE WE MAY NEED TO SHARE SOME OF YOUR PERSONAL INFORMATION WITH A THIRD PARTY SUCH AS DELIVERY COMPANIES, MAIL HOUSES, THIRD PARTY FULFILLMENT CONTRACTORS, FINANCIAL INSTITUTIONS AND WEB-HOSTING ORGANISATIONS.

IN ALL CASES, WE ONLY SHARE INFORMATION THAT IS INDISPENSABLE FOR THE PROVISION OF OUR SERVICES TO YOU.

IN SPECIAL CIRCUMSTANCES - FOR EXAMPLE, IF WE SELL OUR BUSINESS OR A SUBSTANTIAL PART OF OUR BUSINESS - YOUR INFORMATION MAY BE TRANSFERRED AS PART OF THAT SALE.

WE WILL NOT USE YOUR INFORMATION FOR PURPOSES UNRELATED TO THE SERVICES WE PROVIDE, UNLESS WE FIRST OBTAIN YOUR CONSENT.

WE MAY ALSO DISCLOSE YOUR PERSONAL INFORMATION TO A 3RD PARTY CHEQUE CLEARANCE HOUSE FOR ACCOUNT PAYMENTS OR TO MERCANTILE AGENTS FOR ACCOUNT SETTLEMENT. THERE MAY ALSO BE THE NEED TO SHARE INFORMATION FOR THE PURPOSE OF FRAUD INVESTIGATION, OR OTHER UNLAWFUL ACTIVITIES, WITH RECOGNISED AUTHORITIES, REGULATORY BODIES, GOVERNMENT AND ORGANISATIONS SUCH AS BANKS.

SECURITY

WE WILL TAKE ALL REASONABLE STEPS TO STORE YOUR PERSONAL INFORMATION SECURELY. ALL PERSONAL AND PAYMENT INFORMATION YOU PROVIDE IS DONE VIA A SECURE 128 BIT SSL ENCRYPTED CONNECTION - THE INDUSTRY STANDARD FOR SECURE COMMUNICATIONS.

CREDIT CARD DETAILS ARE NOT PERMANENTLY STORED ON OUR TRANSACTIONAL SYSTEMS. WE USE 1024 BIT ENCRYPTION FOR TEMPORARY STORAGE. THE CARD NUMBER IS STORED UNTIL THE ORDER PROCESS HAS BEEN FINALISED, AFTER WHICH TIME IT IS DELETED FROM OUR SYSTEM. CONSEQUENTLY, YOU MUST ENTER YOUR CREDIT CARD NUMBER EACH TIME YOU SELECT ONLINE CREDIT CARD PAYMENT FOR EACH NEW ORDER.

YOUR CREDIT CARD DETAILS ARE HELD SECURELY ON OUR ACCOUNTING SYSTEMS FOR RECONCILIATION PURPOSES.

OTHER SITES

ALLERGEASE PTY.LTD. IS NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OF SITES THAT ARE LINKED TO ALLERGEASE.COM.AU. SITE VIA HYPERLINKS, BANNER ADVERTISING OR OTHERWISE.

WE RESERVE THE RIGHT TO CHANGE OUR PRIVACY POLICY; ALL CHANGES WILL BE POSTED ON THIS SITE PRIOR TO TAKING EFFECT. BY CONTINUING TO USE THE SERVICE YOU AGREE TO ACCEPT AND BE GOVERNED BY THIS PRIVACY POLICY.